INUI LTD Reviews

4.9 Rating 236 Reviews

100 %

of reviewers recommend INUI LTD

4.9

Based on 236 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01509266355

Email:

martin@inui.co.uk

Location:

Unit 4 Beaumont Court Prince William Road Loughborough
Loughborough
LE11 5DA

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INUI LTD 5 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service, very helpful on the phone”

Helpful Report

Thank you for taking the time to review our service and we hope we can be of assistance to you when ever you need to shop for LED lighting in the future.

“Sound advise and very friendly. Although we had an idea what we needed, the extra options given saved us even more money. Super service from this company and we will be suing you again.”

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“Had some sound advise from an obvious team who knew what they were talking about. We were advised a number of times about the progress of our order and it all arrived slightly sooner than we were told. Pleasure to do business with this company and we will certainly be using them again.”

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“I ordered light that were on a next day delivery. When they didn't arrive I called and was told that the lights weren't in stock and would take approx. 2 weeks to get in stock. I should have been made aware when ordering as it would have made a difference to where I ordered the lights from.”

INUI LTD 2 star review on 8th December 2017

Helpful Report

Thank you for your feedback. We are sorry that there was a slight delay on the lights due to circumstances beyond our control, although it was explained at the time when the lights would be in stock again. We endeavour to resolve all issues to ensure full customer satisfaction. If you wish to contact us further then we will be more than happy to come to an amicable conclusion.

“Good service next day delivery, will use again for sure.”

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“Good service next day delivery, will use again for sure.”

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“Fantastic service, informed at every stage of the delivery and when the goods will arrive.”

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“Excellent products backed up by very knowledgeable, helpful and friendly staff. The lights we purchased were easy and quick to install and have been a big hit with our customers at our marina.”

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“Timely response to all queries, and when a delivery date was established it was delivered on time. Also very proactive in supplying info with regard to the order.”

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“Martin who took my question by phone, was extremely professional and helpful. Thanks!”

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“First class customer service as well as product. Honest and really helpful and knowledgable about their products. From initial enquiry to delivery, they took time to understand our requirements and delivered a product that meet our brief. Highly recommend them.”

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“City Sweeper have been supplied by Martin and his team at Inui a few times now and they are an amazing company to deal with! Nothing is a bother,technical queries answered in detail and a first class service. Thanks again inui.”

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“Very good customer service and technical guidance in selecting the product based on application.”

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“Great service and very helpful on the phone. I contacted them several times and every time I spoke to someone they knew everything I asked which shows a great knowledge base. Simple to purchase once I knew what I wanted. Will be using this company for future led projects”

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“Service was very good and professional right from the start. All of my questions were answered there and then which was reassuring. Slight delay on delivery but we were kept fully informed throughout the process. This company was recommended to us and I'm pleased they were. We will certainly be using you again and thank you for your lighting designs.”

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“My customer was very happy with her new led street light. Value for money and quality product.”

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“wonderful service from a very friendly and helpful lady. was unsure what we needed and after talking to a local supplier who to us really did not know what they were talking about either we were recommended to this company who seemed to have all the information we needed. Great service, Great Items, Overall 10/10 will use again.”

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“Having used INUI a number of times now, we knew that we were in safe hands when it came to asking them for a design and also giving us the best price possible. The project involved an outdoor Rugby training pitch. The results were amazing and every different light we have was amazing quality. We dd get a price comparison but Philips were ridiculously pricey.”

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“Superb service from Martin and the team. Ordered a couple of times from them now for various projects, and certainly will in the future!”

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“Very nice lights , engineering quality seems very good, sturdy, well made and finished. Light output with standard COB LED extremely good. Used in a domestic kitchen with high ceilings (2.5 - 5m high). Using a standard driver and control + dimming through a Fibaro Dimmer 2 + SmartThings - works very well, smooth dimming and no flicker.”

Helpful Report

INUI LTD is rated 4.9 based on 236 reviews