INUI LTD Reviews

4.9 Rating 236 Reviews

100 %

of reviewers recommend INUI LTD

4.9

Based on 236 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01509266355

Email:

martin@inui.co.uk

Location:

Unit 4 Beaumont Court Prince William Road Loughborough
Loughborough
LE11 5DA

Write Your review

Tell us how INUI LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

INUI LTD 5 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products backed up by very knowledgeable, helpful and friendly staff. The lights we purchased were easy and quick to install and have been a big hit with our customers at our marina.”

Helpful Report

“Timely response to all queries, and when a delivery date was established it was delivered on time. Also very proactive in supplying info with regard to the order.”

Helpful Report

“Martin who took my question by phone, was extremely professional and helpful. Thanks!”

Helpful Report

“First class customer service as well as product. Honest and really helpful and knowledgable about their products. From initial enquiry to delivery, they took time to understand our requirements and delivered a product that meet our brief. Highly recommend them.”

Helpful Report

“City Sweeper have been supplied by Martin and his team at Inui a few times now and they are an amazing company to deal with! Nothing is a bother,technical queries answered in detail and a first class service. Thanks again inui.”

Helpful Report

“Very good customer service and technical guidance in selecting the product based on application.”

Helpful Report

“Great service and very helpful on the phone. I contacted them several times and every time I spoke to someone they knew everything I asked which shows a great knowledge base. Simple to purchase once I knew what I wanted. Will be using this company for future led projects”

Helpful Report

“Service was very good and professional right from the start. All of my questions were answered there and then which was reassuring. Slight delay on delivery but we were kept fully informed throughout the process. This company was recommended to us and I'm pleased they were. We will certainly be using you again and thank you for your lighting designs.”

Helpful Report

“wonderful service from a very friendly and helpful lady. was unsure what we needed and after talking to a local supplier who to us really did not know what they were talking about either we were recommended to this company who seemed to have all the information we needed. Great service, Great Items, Overall 10/10 will use again.”

Helpful Report

“Having used INUI a number of times now, we knew that we were in safe hands when it came to asking them for a design and also giving us the best price possible. The project involved an outdoor Rugby training pitch. The results were amazing and every different light we have was amazing quality. We dd get a price comparison but Philips were ridiculously pricey.”

Helpful Report

“Superb service from Martin and the team. Ordered a couple of times from them now for various projects, and certainly will in the future!”

Helpful Report

“Very nice lights , engineering quality seems very good, sturdy, well made and finished. Light output with standard COB LED extremely good. Used in a domestic kitchen with high ceilings (2.5 - 5m high). Using a standard driver and control + dimming through a Fibaro Dimmer 2 + SmartThings - works very well, smooth dimming and no flicker.”

Helpful Report

“I purchased some street lighting from Martin at INUI. I found him very helpful and knowledgeable all through the purchase process. Some time later a small fault occurred and after contacting Martin, he worked tirelessly to make sure everything was put right in the quickest and most convenient way possible. Truthfully, I couldn't recommend INUI enough. Pat from Ireland”

Helpful Report

“Prompt service from the first point of contact through to our order being sent out to us. It makes a refreshing change to have a company that treats you like an individual when you speak to them.”

Helpful Report

“I needed to know some specifics of the installation. I called supplier and I received very detailed info and friendly advise as well. Fast service, customer is over the moon with her new lights. I even received some extra brackets to fit the lights - in the end I put them on ceiling with dry zips and sealed with silicon around the perimeter.”

Helpful Report

Thank you for taking the time to review our company. This helps us maintain our quality of service and make any improvements based on your feed back.

“Helpful sales team who were able to give me the correct advise on what I needed. Kept me fully updated on my orders progress by emails. Good to speak to a company that knows there products, will use them again.”

Helpful Report

“We mainly use the 10W LED downlight fitting (which is a fantastic fitting). Having installed over 400 of them over the last three years, we have NOT had any failures, which excellent compared to other fittings we have installed. Inui's website is very easy to use and Martin 'the main man' is always very helpful and straight forward to deal with. We continue to use Inui because of all the points above (and more we don't have space to go into)”

Helpful Report

Thank you for taking the time to review our company. This helps us maintain our quality of service and make any improvements based on your feed back.

“Very Helpful and good product”

INUI LTD 5 star review on 11th March 2017

Helpful Report

Thank you for taking the time to review our company. This helps us maintain our quality of service and make any improvements based on your feed back.

“Extremely knowledgeable, helpful and competent; even when shipping overseas was involved. Great working with you!”

Helpful Report

“INUI were extremely helpful, Talking through all the options and their relative merits, and advising on the best solution for our situatuon.”

Helpful Report

INUI LTD is rated 4.9 based on 236 reviews