INUI LTD Reviews

4.90 Rating 160 Reviews
99% of reviewers recommend INUI LTD
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Phone:
01509266355

Email:
martin@inui.co.uk

Location:
Unit 4 Beaumont Court
Prince William Road
Loughborough

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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5
Nigel Spratt
"Excellent product. Early days for us in terms of full integration into our 360 booths, however, early signs and results indicate that this might be a standard lighting configuration moving forward."
Posted 11 months ago
5
James Worley
"I purchased over 30 of these to upgrade the lighting on two caravan parks in Dymchurch Kent. The advice and service I received from Inui was first class and the quality of the product is top notch. I would have no problem recommending them and there lights to any future customers of mine looking for quality LED street lights. I have the 60w ones with photo cell and the amount of light is superb and is far greater that the son lights they replaced."
Posted 11 months ago
Peter Trivass
"I ordered light that were on a next day delivery. When they didn't arrive I called and was told that the lights weren't in stock and would take approx. 2 weeks to get in stock. I should have been made aware when ordering as it would have made a difference to where I ordered the lights from."
Posted 1 year ago
"Very helpful and sorted any issues that arose very quickly. Good service and friendly staff."
Posted 2 weeks ago
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"Comprehensive accurate information and helpful personnel"
Posted 1 year ago
"My customer was very happy with her new led street light. Value for money and quality product."
Posted 2 years ago
"Customer very happy with new light fitting, would have given a five star if it had been a bit quicker. I did however have the warm white which I believe took longer."
Posted 2 years ago
"All the help received was very professional yet the only thing that let you down was the quote being sent by email The email was put into the juke box which may mean that your mailing address has some elements that Hotmail or others may not like these elements Only that I phoned did we.do business which may mean loss of business for you with other clients All other aspects good"
Posted 3 years ago
Thank you for your feedback David, we have listened to your comments with regards to the quote and it being in email format. This has been rectified and quotes are now in an official PDF format unless speed is of the essence in which case sometimes an email is all that is required when customers on using there portable mobile products but we fully agree with your comments. Thank you for your custom and we hope we can help you again in the near future.
Posted 3 years ago
"It isn't mentioned on your website that the items we ordered are a made to order product, so I wasn't aware the lead time would be 4 weeks. Also, once the goods arrived, there was no delivery note with them."
Posted 3 years ago
Were sorry that it was not fully explained to you that this product is a made to order item only. It has been checked and your order was delivered to you from the date of order in 19 working days. All our products are on a working day delivery time. With regards to the delivery note, this was placed on your products and our courier will not take the items form us unless there is one on it. Once this leaves us however, any documentation that comes off during transit with the couriers is totally out of our control so again we are sorry if this was not on the package. You did get an email telling you that the items were being shipped from are automated system which is on file should you need proof of shipping. Your points are noted and we will try to do better.
Posted 3 years ago
"I have bought a few of the high bay led lights from Inui over the last few months for use in farm buildings. The products are really good, and well made. The service from the company is also really good. My only reserve is the products take a while to arrive after order, as they don't seem to carry much stock. That said they are worth the wait!"
Posted 3 years ago
Thank you for your comments are we are pleased that you are happy with our products and service we provided for you and hope you shop with us again in the future. We take on board your comments about the lead time and we will try to do better next time.
Posted 3 years ago
"Very help full & explained the difference in leds and post sizes, would use again"
Posted 4 years ago
"The fact that we continue trading with no issues, means that we are happy with the service provided and no reason to look elsewhere."
Posted 4 years ago
"A good easy purchase and delivery . Will definitely use again"
Posted 4 years ago
"Service from start to finish was excellent. Martin has been great on every level. Order did not go to plan and where some delays but could not be avoided"
Posted 4 years ago
INUI LTD is rated 4.90 based on 160 reviews