INUI LTD Reviews

4.92 Rating 216 Reviews

99 %

of reviewers recommend INUI LTD

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01509266355

Email:

martin@inui.co.uk

Location:

Unit 4 Beaumont Court
Prince William Road
Loughborough

INUI LTD 5 star review on 13th August 2021

Danny Keeton

Romil Patani

INUI LTD 5 star review on 24th April 2020

Gail Coomer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From initial inquiry, to viewing the product, placing the order and receiving the product, the service could not have been smoother or more professional. Excellent customer service and product satisfaction. I would highly recommend.”

Helpful Report

Posted 1 month ago

“Very helpful and reliable service”

Helpful Report

Posted 3 months ago

“Excellent service and really friendly staff - Great prices and fast turnaround.”

Helpful Report

Posted 3 months ago

“Martin and his staff i spoke to on the phone and via email have been very helpful and i would highly recommend them”

Helpful Report

Posted 3 months ago

“Martin & Ady always provide an honest 1st class service which coupled with their product knowledge and quality of the products themselves means they will always be important to my business”

Helpful Report

Posted 5 months ago

“Customer service could not be bettered, helpful, attentive, truthful. The product is well constructed and finished and built to last. Easy to fit, the slots in the bracket big enough to take M10 wall bolts. Excellent light with good even coverage. I would, and have, reccommend this company and I will be return in the future”

Helpful Report

Posted 6 months ago

“Unbelievable service received from sales and technical team at INUI . I submitted an email enquiry late evening and was contacted by sales team before 8 am the following morning . I ordered a replacement light fitting and was then contacted with some technical advice . A company that obviously go beyond the norm to help . Thank you , Eddie Brown”

Helpful Report

Posted 7 months ago

“Very flexible, helpful and the MD knows his products”

Helpful Report

Posted 7 months ago

“So helpful!!! I didn't have a clue what I needed, size, wattage etc. So I called up and spoke to Ade, who was so, so helpful. I gave him the measurements of my kitchen and he advised me on what LED light panel I would need. I then spoke to Martin to make the payment for the light and had a lovely conversation with him. Two very lovely chaps and they really couldn't be more helpful. Top marks! Thank you.”

Helpful Report

Posted 8 months ago

“Great service”

Helpful Report

Posted 10 months ago

“Very good service”

Helpful Report

Posted 10 months ago

“We had an unusual lighting requirment in a wetroom area. I spoke with Martin and he immediatley suggested a suitable lighting option. He was incredibly helpfull and very knowledgeable re product range, and technical knowhow. Highly recommended. Steve Bailey Bailey Construction”

Helpful Report

Posted 10 months ago

“Brilliant and efficient service. Most impressed,”

Helpful Report

Posted 10 months ago

“I was looking for some very specific size of light fittings and found Inui online, read other customers positive reviews and decided to give them a call. Spoke to Patrick initially who advised me Martin would be the best person to speak to about my requirements. Martin phoned me back within ten minutes and my order was placed. less than 24 hours later my lights have been delivered and I`m very happy with them. Great company to deal with. Many thanks to Martin and Patrick I will be using you're company again in the future. Best regards David”

Helpful Report

Posted 1 year ago

“Absolutely amazing service, product was ordered and dispatched within 15 minutes! Ordering process was straight forward. Highly recommend.”

Helpful Report

Posted 1 year ago

“Very helpful and produced to goods when they said they would.”

Helpful Report

Posted 1 year ago

“Your colleague was most helpful on the phone and your online ordering excellent. I am very involved in getting places of public entertainment reopened and I think your range of UVC equipment could be very valuable to that industry. Perhaps talk to your local theatre? Thank you.”

Helpful Report

Posted 1 year ago

“Super customer service. Sorted out a minor instruction manual clarification. Have not tried the item yet but seems solid and well built. So far I am impressed by this company.”

Helpful Report

Posted 1 year ago

“I was pleased with the technical help provided both by email from Fay and Ade on the telephone. This when I was sourcing the best match in an LED replacement for my very old SOX lamp. I did find difficulty with the payment section of the website when I went to "checkout" and the high charge for delivery is somewhat beyond my comprehension - however, if the product works well - all may be forgiven!”

Helpful Report

Posted 1 year ago

“These folk lean over backwards to be helpful. Even if they have to email China to chase an order. Very much appreciated when you have contractors waiting for parts. (Though I had to phone as the chat facility seemed dormant??)”

Helpful Report

Posted 1 year ago

INUI LTD is rated 4.92 based on 216 reviews