INUI LTD Reviews

4.9 Rating 239 Reviews

100 %

of reviewers recommend INUI LTD

4.9

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01509266355

Email:

martin@inui.co.uk

Location:

Unit 4 Beaumont Court Prince William Road Loughborough
Loughborough
LE11 5DA

Write Your review

Tell us how INUI LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

INUI LTD 5 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having used INUI a number of times now, we knew that we were in safe hands when it came to asking them for a design and also giving us the best price possible. The project involved an outdoor Rugby training pitch. The results were amazing and every different light we have was amazing quality. We dd get a price comparison but Philips were ridiculously pricey.”

Helpful Report

“Superb service from Martin and the team. Ordered a couple of times from them now for various projects, and certainly will in the future!”

Helpful Report

“Very nice lights , engineering quality seems very good, sturdy, well made and finished. Light output with standard COB LED extremely good. Used in a domestic kitchen with high ceilings (2.5 - 5m high). Using a standard driver and control + dimming through a Fibaro Dimmer 2 + SmartThings - works very well, smooth dimming and no flicker.”

Helpful Report

“Customer very happy with new light fitting, would have given a five star if it had been a bit quicker. I did however have the warm white which I believe took longer.”

Helpful Report

“I purchased some street lighting from Martin at INUI. I found him very helpful and knowledgeable all through the purchase process. Some time later a small fault occurred and after contacting Martin, he worked tirelessly to make sure everything was put right in the quickest and most convenient way possible. Truthfully, I couldn't recommend INUI enough. Pat from Ireland”

Helpful Report

“Prompt service from the first point of contact through to our order being sent out to us. It makes a refreshing change to have a company that treats you like an individual when you speak to them.”

Helpful Report

“I needed to know some specifics of the installation. I called supplier and I received very detailed info and friendly advise as well. Fast service, customer is over the moon with her new lights. I even received some extra brackets to fit the lights - in the end I put them on ceiling with dry zips and sealed with silicon around the perimeter.”

Helpful Report

Thank you for taking the time to review our company. This helps us maintain our quality of service and make any improvements based on your feed back.

“Helpful sales team who were able to give me the correct advise on what I needed. Kept me fully updated on my orders progress by emails. Good to speak to a company that knows there products, will use them again.”

Helpful Report

“We mainly use the 10W LED downlight fitting (which is a fantastic fitting). Having installed over 400 of them over the last three years, we have NOT had any failures, which excellent compared to other fittings we have installed. Inui's website is very easy to use and Martin 'the main man' is always very helpful and straight forward to deal with. We continue to use Inui because of all the points above (and more we don't have space to go into)”

Helpful Report

Thank you for taking the time to review our company. This helps us maintain our quality of service and make any improvements based on your feed back.

“Very Helpful and good product”

INUI LTD 5 star review on 11th March 2017

Helpful Report

Thank you for taking the time to review our company. This helps us maintain our quality of service and make any improvements based on your feed back.

“Extremely knowledgeable, helpful and competent; even when shipping overseas was involved. Great working with you!”

Helpful Report

“INUI were extremely helpful, Talking through all the options and their relative merits, and advising on the best solution for our situatuon.”

Helpful Report

“The service was quick and simple with no hard selling tactic's. I was contacted a number of times to keep me updated and delivery time was slightly shorter than first promised. Great that you offer trade prices once you open an account.”

Helpful Report

“Very friendly service and extremely knowledgeable about their products when we requested further details. Will certainly use this company again based on service, quality and price.”

Helpful Report

“Brilliant communication, Brilliant product, Brilliant price! Pleasure to deal with....as usual.”

Helpful Report

Thank you for taking the time to send in your review.

Thank you for taking the time to review our company. This helps us maintain our quality of service and make any improvements based on your feed back.

“VERY HELPFUL AND GREAT SERVICE”

Helpful Report

Thank you for your positive feedback Alex

Thank you for taking the time to review our company. This helps us maintain our quality of service and make any improvements based on your feed back.

“They dealt quickly and efficiently with an IT problem that if it had been undetected could have caused a lot of headaches all round.”

Helpful Report

Thank you for your positive feedback and I am pleased we met your expectations.

“We are very impressed with the Inui 50W LED floodlights in 3000K warm white that we purchased to replace the old, mainly halogen, light fittings in Rothley Parish Church. The new lights have a very good angle of illumination and we chose to have the floodlights supplied with a slightly diffuse front lens to minimise glare. They have greatly improved the evenness of illumination in our church and create a bright but warm and welcoming lighting. Very usefully, the floodlights came with black or white casings so we use the black against dark wood of the roof and white when mounting against whitewashed walls or light stonework. They are made using high quality components with good reliability and hence come with a five year guarantee which is the longest we have seen. They will be energy efficient and save 90% of the electricity used by our old church lights.”

INUI LTD 5 star review on 21st December 2016

Helpful Report

“friendly, helpful and the advice I was given made for a simple but right choice of LED lights. quick delivery and a really good service all round, thanks.”

Helpful Report

“Order placed lunchtime Thursday and goods arrived the next day. I was kept informed of progress by email. It will be hard to improve this service.”

Helpful Report

Thank you for your review and we are pleased that you were happy with the service.

INUI LTD is rated 4.9 based on 239 reviews